ABFI LLC (“ABFI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how ABFI LLC collects, uses, discloses, stores, and protects information obtained through our website, forms, consultation requests, communication tools, email, telephone, SMS/MMS communications, appointment tools, online meetings, client onboarding, service-delivery activities, and other services that link to this policy.
1. Information We Collect
Information You Provide Directly
We may collect your name, business or organization name, job title, email address, telephone or mobile number, mailing or business address, form responses, questions, messages, appointment preferences, communication preferences, consent and opt-out records, feedback, files, and other information you choose to provide.
Please do not submit highly sensitive information through a general website contact form unless ABFI has specifically instructed you to use that method.
Business and Client-Related Information
When evaluating or providing services, we may collect accounting and bookkeeping records, payroll information, financial reports, transaction records, vendor and customer information, tax-readiness documents, operational information, administrative or human-resources information, and information needed to coordinate with authorized professionals and providers.
Information Collected Automatically
We and our service providers may collect technical information such as IP address, browser and device information, operating system, referring page, pages viewed, links clicked, visit times, approximate location derived from IP, website interactions, cookie identifiers, and performance or security information.
Cookies and Similar Technologies
We may use cookies, pixels, tags, local storage, and similar technologies to operate features, remember preferences, maintain security, understand usage, measure performance, support forms and scheduling tools, and improve the website. Our Cookie Policy lists the specific tools in use and how to control them.
2. How We Use Information
ABFI may use information to respond to inquiries, communicate with prospective and existing clients, provide requested information, schedule and manage appointments, provide customer care, evaluate service fit, administer client relationships, provide contracted accounting and operational services, request needed documents, coordinate with authorized professionals, send service-related communications, maintain consent and opt-out records, manage meetings, improve services and website operations, protect security, maintain records, enforce agreements, and comply with legal and professional obligations.
3. SMS and MMS Text Messaging
Individuals who separately opt in may receive SMS or MMS messages from ABFI LLC. Non-marketing messages may include responses to inquiries, consultation scheduling, appointment reminders, support communications, document requests, onboarding, service coordination, and engagement updates. Marketing messages are sent only where the applicable marketing consent has been provided or where otherwise permitted by law.
Providing a phone number by itself does not constitute consent to receive recurring text messages. Message and data rates may apply. Message frequency varies. You may opt out by replying STOP. For help, reply HELP or contact info@abfiaccounting.com or (804) 391-4002.
ABFI does not sell, rent, trade, or transfer mobile telephone numbers, SMS opt-in information, or text-message consent records for third-party marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Where website SMS consent is offered, ABFI presents separate optional, initially unchecked choices on the Contact page for non-marketing and marketing text messages. Neither choice is required to submit an inquiry or do business with ABFI. Submitting the Contact form or providing a telephone number without selecting an SMS consent choice does not itself create consent to receive recurring SMS or MMS messages.
4. How We Disclose Information
ABFI does not sell or rent personal information. Information may be disclosed to service providers that perform services on our behalf, to client-authorized professionals, when required for legal or compliance purposes, in connection with permitted business transactions, or when you direct or authorize the disclosure. Mobile information and SMS consent remain subject to the restrictions described above.
5. Online Meetings, Recordings, Transcripts, and Automated Tools
When disclosed and permitted by law, online meetings may be recorded, transcribed, summarized, analyzed using automated tools, or processed using AI-assisted tools for documentation, note preparation, quality assurance, training, follow-up, and recordkeeping. Where consent is required, ABFI will provide notice or request consent.
6. Third-Party Websites and Services
Our website may link to or integrate with independent third-party services, including website hosting, HighLevel or LeadConnector, Zoom, Google, Microsoft, QuickBooks, appointment-scheduling providers, payment processors, social-media platforms, and other accounting, communication, administrative, or business-service providers. ABFI does not control the privacy or security practices of independent third parties.
7. Marketing Communications
You may unsubscribe from marketing emails using the instructions included in the email or by contacting ABFI. Marketing SMS or MMS communications are sent only to recipients who have separately consented where required. Opting out of marketing does not prevent ABFI from sending communications reasonably necessary to respond to a request, provide support, administer an appointment, provide contracted services, or comply with law.
8. Information Security
ABFI uses reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, electronic transmission, communication system, or storage system can be guaranteed completely secure. Use the secure methods provided or approved by ABFI for confidential financial or client information.
9. Information Retention
We retain information for as long as reasonably necessary to respond to inquiries, maintain relationships, provide services, maintain consent and opt-out records, meet legal or contractual obligations, resolve disputes, protect security, and establish, exercise, or defend legal claims. When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it subject to technical and legal limitations.
10. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have rights to request information, access or correction, deletion, restriction, withdrawal of consent, marketing opt-out, or to submit a complaint to an applicable privacy authority. Rights may be subject to verification, record-retention requirements, contractual obligations, and legal exceptions.
11. Children’s Privacy
The ABFI website and services are intended for businesses, professionals, and adults and are not directed to children under 13. ABFI does not knowingly collect personal information from children under 13 through the public website.
12. Information Provided About Other People
If you provide information concerning another person, you represent that you are authorized to provide it and that your disclosure complies with applicable law and contractual obligations. Do not submit another person’s mobile number for SMS communications unless that person has personally provided the required consent.
13. Visitors From Outside the United States
ABFI LLC is located in the United States. If you access the website from another country, information may be transferred to, stored in, or processed in the United States or other locations where service providers operate.
14. Changes to This Privacy Policy
ABFI may update this Privacy Policy to reflect changes in practices, features, technology, service providers, legal requirements, or business operations. Revised policies will be posted on this page with an updated effective date.
15. Terms of Service
Use of the ABFI LLC website and participation in applicable messaging programs are also subject to our Terms of Service.
16. Contact Us
ABFI LLC
Email: info@abfiaccounting.com
Telephone: (804) 391-4002
Website: https://www.abfiaccounting.com